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Target Audience:

Critical Incident Stress Management Peer Support Members who are due for their three year refresher.

Summary and Objectives:

Through a peer-based system, the Service seeks to offer employees the opportunity to meet with a trained peer who can provide support and assistance in developing a plan to deal with job-related critical incidents and in problem solving personal issues before they become chronic and debilitating.

Following the initial 40 hour course Peer Support Members (PSM) must receive a minimum of 8 hours of training annually. It may be online or in-person. Every 3 years, PSMs must complete a 24-hour instructor-led recertification course dealing with advanced topics related to Critical Incident Stress Management.  

These topics areas may include:

• Understanding the range of normal human responses following a critical incident
• Identify personal and professional resources to assist following a traumatic incident
• Develop techniques and a plan for coping with stress
• Other topic areas deemed appropriate by the National Program Coordinator

Pre-Requisite:

Competencies Addressed: 

Conflict Management - Intermediate, Incident Management - Intermediate, Interpersonal Dynamics - Intermediate, Program Management - Basic, Safety, Health, & Emergency Management - Basic, Stress Management - Intermediate, Conflict Resolution - Intermediate